Privacy Policy
This Privacy Policy explains how CharismaWorks collects, uses and protects personal information when you visit our website or contact us through it.
1. About CharismaWorks
CharismaWorks provides professional services in communication, public speaking, personal and professional development, and business consulting.
Our services also include consulting and training initiatives that support organisational culture, effective team communication, collaboration and the identification and resolution of communication challenges within businesses.
This Privacy Policy applies to personal information processed through our website, charismaworks.gr, and related communication channels.
2. Personal Information We Collect
When you contact us, we may collect your name, email address and the information you include in your message. You may also voluntarily provide additional information relevant to your enquiry.
Our hosting and technical service providers may process technical information, including IP addresses, browser information, device information and server logs, for security, operation and troubleshooting purposes.
Please do not send sensitive personal information through the general contact form.
3. How We Use Your Information
- To respond to enquiries and requests.
- To discuss professional services, business consulting, training, speaking engagements and potential collaborations.
- To take steps at your request before entering into a contract.
- To maintain website security and functionality.
- To comply with applicable legal obligations.
We do not sell personal information or use contact-form submissions for unsolicited marketing.
4. Legal Basis for Processing
Depending on the circumstances, the processing of personal information is based on:
- Article 6(1)(b) GDPR: steps taken at your request before entering into a contract.
- Article 6(1)(f) GDPR: our legitimate interests in responding to enquiries, managing professional communications and securing our website.
- Article 6(1)(c) GDPR: compliance with legal obligations, where applicable.
5. Third-Party Service Providers
We may use third-party providers to operate the website and process enquiries, including:
- Hostinger: website hosting and technical infrastructure.
- Formspree: processing and storing contact-form submissions.
- Email service providers: professional correspondence, where applicable.
These providers may process personal information under their own contractual terms and privacy arrangements. Their roles may differ depending on the services they provide.
6. International Data Transfers
Some providers may process information outside the European Economic Area (EEA). Where GDPR transfer rules apply, appropriate safeguards must be used, such as an adequacy decision or Standard Contractual Clauses, where applicable.
You may contact us for further information about the safeguards relevant to a particular transfer.
7. Data Retention
We retain enquiry information for as long as reasonably necessary to respond to your request, manage the relevant professional relationship and comply with legal obligations.
Information held by third-party providers may also be subject to their retention settings and contractual terms. We periodically review information and delete data that is no longer required, subject to applicable legal retention obligations.
8. Your Rights
Subject to the conditions and limitations of the GDPR, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request erasure of your personal information.
- Request restriction of processing.
- Object to processing based on legitimate interests.
- Request data portability, where applicable.
- Withdraw consent where processing is based on consent.
To exercise your rights, contact us at info.charismaworks@gmail.com.
9. Cookies and Similar Technologies
Our website and its service providers may use cookies or similar technologies for essential functionality, security, preferences, analytics or other purposes, depending on the website's technical configuration.
Non-essential cookies and technologies requiring consent should not be activated before valid consent has been provided. For further information, please read our Cookie Policy.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
11. External Links
Our website may contain links to external websites or third-party platforms. We are not responsible for the privacy practices, content or security of those websites. We encourage you to review their respective privacy policies when visiting them.
12. Changes to This Policy
We may update this Privacy Policy when our services, website functionality or legal obligations change. The latest version will be published on this page, together with the updated date.
For privacy-related enquiries, please contact info.charismaworks@gmail.com.